Terms & Conditions

This Site is provided for informational purposes. You agree to use it only for lawful purposes and in a manner that does not infringe the rights of others. You may not:

• Use the Site in any way that is unlawful, deceptive, or fraudulent
• Transmit unsolicited advertising or spam
• Attempt to gain unauthorized access to any portion of the Site or its underlying systems
• Reproduce, scrape, or distribute any Site content without our express written permission
• Introduce malicious code, viruses, or other harmful technologies to the Site

All content on this Site — including text, graphics, logos, photographs, and software — is the exclusive property of Mega Service Solutions or its licensors and is protected by United States copyright and trademark law. No content may be reproduced, modified, distributed, or transmitted in any form without our prior written consent.

The Mega Service Solutions name, logo, and all related marks are trademarks of Mega Service Solutions. Nothing on this Site grants any license to use our trademarks.

The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Mega Service Solutions makes no warranties — express or implied — regarding the Site, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. Service descriptions, pricing, and availability are subject to change without notice.

To the maximum extent permitted by applicable law, Mega Service Solutions and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — this Site or any content herein, even if we have been advised of the possibility of such damages.

Our aggregate liability for any claim arising under these Website Terms shall not exceed one hundred dollars ($100.00).

The Site may contain links to external websites for your convenience. We have no control over, and accept no responsibility for, the content or privacy practices of those sites. A link does not constitute our endorsement of any third-party site or service. We encourage you to review the privacy policy of any site you visit.

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

All service agreements have an initial term of one (1) year from the commencement date. Upon expiration of the initial term, agreements automatically renew on an annual basis under the same terms and conditions unless either party provides written notice of non-renewal at least sixty (60) days prior to the renewal date.

Contractor reserves the right to adjust service pricing by up to five percent (5%) annually upon written notice to Client at least thirty (30) days prior to the renewal date.

Either party may cancel this agreement by providing sixty (60) days written notice delivered by certified mail to the other party's address on record.

If Client terminates the agreement before providing the required sixty (60) day written notice, Client agrees to pay Contractor an amount equal to two (2) months of the contracted monthly service rate as liquidated damages. The parties acknowledge that actual damages in such circumstances would be difficult to determine, and this amount represents a reasonable estimate of Contractor's losses, including but not limited to staffing, equipment, and lost revenue.

In addition to the annual adjustment described above, Contractor reserves the right to pass through documented cost increases resulting from significant inflationary changes to any of the following:

• Paper and plastic product costs (including trash liners, toilet paper, and paper towels)
• Commercial cleaning supply and chemical costs
• Commercial liability insurance, workers' compensation, and bonding premiums
• State or federal minimum wage increases affecting the Tampa Bay market
• Vehicle fuel and fleet operating costs

Contractor will provide Client with at least thirty (30) days written notice before implementing any such price adjustment and will furnish supporting documentation upon request.

Contractor is responsible for furnishing all labor, equipment, and consumable supplies necessary to perform the agreed-upon services, including but not limited to:

• Trash can liners and refuse bags
• Toilet paper, paper towels, and hand soap for restroom dispensers
• Commercial-grade cleaning chemicals and disinfectants
• Mops, microfiber cloths, vacuums, and related janitorial equipment

Client agrees to provide Contractor with a secure, dedicated storage space at the facility adequate to store Contractor's supplies and equipment at no charge. Client shall ensure Contractor has proper access to the facility at all agreed service times, including providing keys, access codes, or badges as necessary.

If Client believes that any services have not been performed to the agreed standard, Client must notify Contractor in writing within two (2) business days of the deficiency. Contractor will use commercially reasonable efforts to remediate the identified issue promptly.

Client may not withhold payment for services unless Contractor has received proper written notice of the deficiency and has been afforded the opportunity to cure within the two (2) business day window. Invoices not paid within the agreed payment terms may be subject to a late fee of 1.5% per month on the outstanding balance.

During the term of the service agreement and for a period of ninety (90) days following its termination or expiration for any reason, Client agrees not to directly or indirectly solicit, hire, or engage any current or former employee or subcontractor of Contractor who was involved in providing services to Client.

If Client violates this provision, Client agrees to pay Contractor a placement fee equal to fifty percent (50%) of the solicited employee's first-year annual compensation with Client as liquidated damages.

Contractor maintains the following insurance coverages throughout the term of any service agreement:

• Commercial General Liability Insurance
• Workers' Compensation Insurance as required by Florida law
• Commercial Automobile Insurance for all company vehicles
• Janitorial Services Bond

Certificates of insurance are available upon written request. All Contractor employees and subcontractors who access Client facilities undergo criminal background screening prior to being assigned to any account. Contractor does not knowingly assign individuals with disqualifying criminal histories to Client sites.

Standard service agreements do not include service on the following holidays: New Year's Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day, and Christmas Day.

If Client requests services to be performed on any of the above-listed holidays, a holiday rate surcharge of twenty-five dollars ($25.00) per hour per worker will be added to the invoice for that service visit. Requests for holiday service must be submitted in writing at least seventy-two (72) hours in advance.

Client agrees to hold Contractor, its employees, and agents harmless from any claims, losses, or damages arising from:

• Security or fire alarm activations at Client's facility that are not caused by Contractor's gross negligence
• Electrical failures, power outages, or computer system failures at the facility that are not caused by Contractor's actions
• Pre-existing damage to facility infrastructure, flooring, fixtures, or equipment

Contractor agrees to use reasonable care in the handling and disposal of Client's trash and waste materials. Contractor shall not be liable for items of value placed in trash receptacles by Client's employees or guests.

Each party agrees to indemnify, defend, and hold harmless the other party from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from that party's own gross negligence or willful misconduct.

These Terms and all service agreements shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action or proceeding arising under or in connection with these Terms shall be brought exclusively in the state or federal courts located in Hillsborough County, Florida, and the parties hereby irrevocably consent to such jurisdiction and venue.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.

These Terms, together with any signed service agreement and our Privacy Policy, constitute the entire agreement between you and Mega Service Solutions with respect to their subject matter and supersede all prior and contemporaneous understandings, agreements, or representations.

We reserve the right to modify these Terms at any time. Website Terms changes will be effective immediately upon posting, with the “Last Updated” date revised accordingly. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms. For active service agreements, changes to Service Agreement Terms will be communicated in writing and are subject to the notice provisions described herein.

If you have any questions about these Terms or our services, please contact us: